RECOVERS OVER-DUE MATERIAL WITH NO LOSS OF PATRON GOODWILL.
-Maintaining Patron Goodwill is our highest priority.
-Libraries are our only clients.
SIGNIFICANT INCREASE IN THE RETURN OF PAST-DUE MATERIAL
-Professional third party intervention establishes urgency and redefines the patron's payment priority.
LOW FIXED FEE PER PATRON PROCESSED
-Eliminates expensive percentage fees.
LOWER INTERNAL COSTS
-Reduces costly internal procedures and allows staff to focus on patron services.
NO IMPACT ON YOUR OPERATIONAL BUDGET
-We GUARANTEE that, in addition to returned material, you will receive enough money to pay our fees.
-All monies are directed to the Library.
EASY TO USE
-Our systems are designed to interface with your system to minimize or eliminate time required by your staff to submit accounts and report recoveries.
COMPREHENSIVE MONTHLY REPORTS
-Our detailed reports give you the bottom line information you need in a format that is easy to understand and use.