Testimonials – Media

"Bringing Back Those Books: This Collection Agency Does Fine Work-Rounding Up Recalcitrant Library Users,"
"The Book Stops Here: Latteland's Oh-So-Polite Librarians Find Themselves In A Bind: Having To Get Tough On Overdue Titles,"
"Steel Library Card In Velvet Glove,"
So far, Lee County’s residents have been supportive of the library’s new strategy, Leavy said. "When people realize it’s their tax dollars we’re trying to protect, they haven’t objected at all," she said. "When people keep things, it denies someone else access."
"With an iron fist in a velvet glove, chasing library scofflaws,"
"A library concept that's overdue? Some systems are turning to a collection agency to retrieve material.,"
"Libraries Try Pros To Get Back Prose,"
"Firm Turns New Page In Debt Collections,"
"Library Opts To Hook Patrons, Not Book 'Em,"
"Shelving Tradition, Librarians Try New Ways To Battle Book Thieves,"