UMS is a growing business, in Southern Indiana, serving public libraries in the United States, Canada and Great Britain. We are an equal opportunity employer. Our environment is fully automated, casual but energetic, and focused on fulfilling our mission of total quality in customer service. We offer a family-like atmosphere with excellent compensation and benefits and significant opportunity for professional growth in the areas of customer service and information technology.

If you have a desire to serve others in a growth oriented environment, and meet the qualifications for any of the following positions, we invite your application!

Call Center Specialist: (Part Time) This position makes gentle phone calls to library patrons across North America, encouraging them to return overdue materials. Requirements are excellent phone voice, good customer service skills and familiarity with computers. Priority given to bi-lingual, Spanish speakers and applicants with Canadian citizenship.